Thank you for choosing MSR Technology (“Company”, “we”, “our”, “us”).
This Shipping Policy explains how delivery and shipping are handled for services or products purchased through https://msrtechnology.in/ (“Website”).
Since MSR Technology primarily provides digital and IT-related services (such as website development, software development, digital marketing, IT solutions), there is no physical shipping involved in most cases.
Services are delivered via:
Cloud sharing platforms
Live server deployment
Client dashboard access
Project timelines are communicated during the quotation or agreement stage.
Delivery time depends on project scope and complexity.
Delays may occur if required information or approvals are not provided by the client on time.
If MSR Technology supplies any physical product, hardware, or equipment:
Orders are processed within 2–5 business days after payment confirmation.
Delivery may take 5–10 business days, depending on the location.
Shipping charges (if applicable) will be informed at the time of order confirmation.
Tracking details will be shared via email or SMS once the product is dispatched.
We are not responsible for delays caused by:
Courier partner issues
Natural disasters or unforeseen circumstances
Incorrect shipping address provided by the customer
Government restrictions or public holidays
It is the customer’s responsibility to provide accurate shipping information.
If an incorrect address is provided, additional shipping charges may apply for re-dispatch.
If you receive a damaged product:
Notify us within 48 hours of delivery
Provide photos of the damaged product and packaging
We will investigate and arrange a replacement or resolution where applicable.
For international deliveries:
Shipping time may vary
Customs duties or taxes (if any) are the responsibility of the customer
For any shipping-related questions, please contact:
📧 Email: info@msrtechnology.in
📍 Address: New Delhi – 110043